DLT Registration

DLT Registration

Distributed Ledger Technology (DLT) is a block-chain based registration system. It is implemented in the public interest to control the SMS spam.

whoever wants to send promotional bulk sms or transactional SMS to their customers needs to be DLT registered.

Learn More

Steps To Register On DLT Platform

Entities not on the DLT platform may not be able to send messages

Step 1: Entity/Enterprise Registration

This includes details of KYC (Know Your Customer) documents like PAN, GST, TAN, CIN, etc. The process has been designed for easy and quick completion. Your organisation will get a unique Entity ID.



User Manual Help
DLT registration

Step 2: Header (Sender ID) registration

Messages are classified into Promotional, Transactional, Service Explicit, and Service Implicit. Entities need to register all their headers on the platform. Every header gets a unique Header ID that is shared across other DLT platforms seamlessly.

Bulk SMS DLT

Step 3: Content Template Registration

Entities are required to register all their templates on the blockchain DLT SMS system. Once a template is created, the entity retains the template ownership across all platforms. Every template gets a unique Template ID that is shared across other Blockchain DLT SMS platforms seamlessly. Every Content Template should contain ‘Brand Name(s).


Content Template Guideline
Bulk SMS DLT Platform

Step 4: Templates registered on DLT Platform

Once your template gets approve from DLT platform. Require all the approved template in Excel format:

Download Excel format

Kindly Email us all the approved templates as per given excel format. Email: service@gooadvert.com

DLT Guideline Update as on October 11, 2020

Every Content Template that is being registered by a Principal Entity should contain ‘Brand Name(s)’ (Complete business name/brand name/trademark) in the content field. That have been registered so far, should be updated with ‘Brand Name(s)’ by October 31, 2020. View Content Template Example

Please note: If the account & Header is approved from anyone DLT platform it gets sync with all operators.
If you face any difficulty in registeration at Bulk Sms DLT platform then connect with us at service@gooadvert.com

DLT Operators List

You can register any of the below operators as principal Entity to get your headers, templates approved

AIRTEL AIRTEL : https://dltconnect.airtel.in/
VIL Vodafone/Idea VIL : https://www.vilpower.in/
BSNL BSNL : https://www.ucc-bsnl.co.in/
MTNL Logo MTNL : https://www.ucc-mtnl.in/
Jio Logo JIO : https://trueconnect.jio.com/#/
Tata Logo Tata : https://telemarketer.tatateleservices.com:8082/
VIDEOCON logo VIDEOCON : https://smartping.live/entity/login

Changes as per Regulations

Pre DLT Post DLT Remarks
Customer Consent No Yes Verifiable digital records of all customer opt-ins are made available on the platform. Customers can also see all their consents on a single dashboard
Customer Preferences Yes Yes Consumers can also select specific day(s) and time band to block (or) receive. commercial communication in addition to type of category; viz only DND
Entity/Enterprise Registration No Yes Entity need to register with originating access provider (OAP) on the platform
Telemarketer Registration Yes Yes Telemarketer should now register with originating access provider (OAP) and no longer with TRAI
Header Registration No Yes Entity should register all its SMS Headers and Voice CLIs on the platform
Type of Messages Transactional Transactional Every template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit)
Promotional Promotional  
Govt Service (Inferred Consent) Government messages are classified under Service category
  Service (Explicit Consent)  
Scrubbing Yes (only DND Check for Promotional SMS) Yes (Promotional & Service Explicit) Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list
Complaint Management Yes Yes Telecom operators will now be responsible for complaint resolution
Interoperability between telecom Service Providers No Yes Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view
100% Traceability No Yes Everything is recorded and shared on the network using Blockchain technology.
Delivery Report Yes No Delivery status for promotional messages will not be available post DLT.
1. Promotional Traffic
2. Transactional Traffic Yes Yes Delivery status for transactional messages will continue to be available post DLT.

On boarding:

Pre DLT
Basis the Sales team request account creation done with complete KYC Documents on Internal Portal.
1. Telemarketers – No direct senders
2. Direct Enterprise Clients.
Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.
Type of Messages :
Transactional
Promotional
Govt
Post DLT
All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform .
Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.
Entity should register all its templates (Customer consent & content) on the platform.
Type of Messages :
Transactional
Promotional
Service (Inferred Consent)
Service (Explicit Consent)

Our Telemarketer Registration Id With Operators

Insights on New TRAI SMS Regulation Implementation

Airtel Logo Airtel
Telemarketer ID : 1502765140000029292
Vodaphone logo Vodaphone
Telemarketer ID : 1502765140000029292
JIO Logo JIO
Telemarketer ID : 1502765140000029292
Videocon Logo Videocon
Telemarketer ID : 1502765140000029292
MTNL logo MTNL
Telemarketer ID : 1502765140000029292
TATA logo TATA
Telemarketer ID : 1502765140000029292
BSNL logo BSNL
Telemarketer ID : 1502765140000029292

Complete Guide to DLT Template Registration
( Best Practices )

Following TRAI directive, telecom operators have suspended template scrubbing for 7 days (from March 9, 2021) to facilitate template registration for all businesses. Please note that this is only a temporary relaxation, so we would strongly urge you to take advantage...

Know More Here >>

Why is DLT Registration Mandatory

Distributed Ledger Technology is a Blockchain-based registration system that keeps track of transaction records transact between network participants. The platform is being issued in the public interest to control SMS spam from different marketing companies.


Know More Here >>

DLT REGISTRATION FAQ’S

Is DLT registration mandatory?

Yes, DLT registration is mandatory for every Company, Entity, Telemarketer, and Reseller.

  • You need to register as an Entity for sending SMS (both promotional and transactional) to the customers.
  • You need to register as a Telemarketer for reselling SMS service (such as bulk SMS).
Is there any fee applicable for DLT registration?

You can apply for Entity Registration on Videocon (Ping Connect) for free. For Telemarketer registration, the charges are INR 5,000 + GST for all operators including Airtel, Vodafone Idea, JIO, etc.

What are the steps for DLT Registration?

The complete process for DLT registration includes 4 important steps:

  • Step 1: Entity/ Enterprise Registration
  • Step 2: Header (Sender ID) Registration
  • Step 3: Consent Template Registration
  • Step 4: Content Template Registration

For more information, please visit DLT REGISTRATION PROCESS & GUIDELINES

Do I need to register with TRAI for DLT registration?

DLT process is initiated by Telecom Regulatory Authority of India (TRAI). However, you need to contact the telecom operators such as Airtel, Vodafone Idea (VILPOWER), JIO (Reliance), Videocon (PingConnect), MTNL, BSNL, TATA, etc. for DLT Registration.

HEADER
What is the process to register header template on DLT platform?

You need to follow specific guidelines and steps from different operators to register your Header (Sender ID) template on the DLT platform.

Please go through this link for more information and complete the header registration process:

DLT Header Registration Process in Airtel, Vodafone, JIO, Videocon

My Header (Sender ID) application is approved from DLT, what should I do next?

Once you get DLT approval on your Header or Sender ID, you may use it for sending SMS.

However, if you fail to send SMS using the DLT approved Header or Sender ID even after 24 hours of approval, write your query to service@gooadvert.com.

If my Sender ID does not match with my Company Name applied on DLT, then what should I do?

In this case, upload a document to prove the co-relation between your Company Name and the Sender ID (Header). If the registrar is satisfied with the document of proof, your Header (Sender ID) may get approved.

CONSENT
What is the process to register consent template on DLT platform?

The steps to get consent approval depends on the operator you choose to register with. For more information on the consent template registration process, you may visit the following link:

DLT Consent Template Approval in Airtel, Vodafone Idea, JIO, Videocon

As a Principal Entity, can I acquire consent from new subscribers without registering a consent template?

No, it is mandatory for a principal entity to register a consent template on DLT platform to acquire consent from new subscribers prior to send commercial communication.

What is the validity of acquired consent?

A consent is valid for the period of 12 months from the time of approval.

CONTENT
How can I register content template on DLT platform on Airtel?

For complete procedure to register the content template on Airtel DLT platform, you may visit the following link.

DLT Content Template Registration Process in Airtel, Vodafone, JIO, Videocon

GENERAL QUESTIONS
What is Goo Advert Telemarketer ID?

After completing Telemarketer Registration, go to Telemarketer Request and add Goo Advert with the appropriate Telemarketer ID for individual operators. For more information on Goo Advert Telemarketer ID, click here.

After getting Entity ID from operator, is the DLT registration completed?

No, you have to proceed with few more steps to complete your DLT registration.

  • Add Header (Sender ID)
  • Add your service provider as a Telemarketer in your account.
I have not registered yet on DLT platform; can I still send commercial communication via SMS?

Only DLT approved Header (Sender ID) will get parsed from operators and non DLT approved headers will get blocked. It is highly recommended that all the entities and telemarketers must get registered immediately to enjoy uninterrupted SMS sending services.

I have not received Entity ID/ Telemarketer ID even after 2 days of registration, what should I do?

In this case, make sure that:

  • you have received OTP (one-time pin) on the registered mobile number and email id.
  • you have clicked the email verification link for confirmation.

If you meet both the requirements mentioned above, then you may write your query to the support team of the operator that you have registered with. You will need to provide your Application Number, Company Name, and Registered Email ID in the mail.

Here’s the list of email ids of different operators for sending your query.

  • Airtel: telemarketer.helpline@airtel.com
  • Vodafone Idea: support@vilpower.in
  • Videocon (Ping Connect): dlt.helpdesk@infotelconnect.com
  • JIO: jio.ISOMCCSupport@ril.com
When I attempt to register on DLT platform, it displays error “Organization with this POI has been already registered”.

If you are getting this error, it implies that you have registered before with the same credentials or your registration process is incomplete.

Click on the “forgot password” and follow the instructions. If you are still not able to log in to your account, contact the support team of the operator.

Is it mandatory for a Principal Entity to register its line of business?

Yes, it is mandatory for a Principal Entity to define its line of business. The Entity can choose from the list of options provided on the platform during the signup process.

Can a Principal Entity send commercial communication related to other line of businesses?

No, a Principal Entity cannot send commercial communication related to other line of businesses as it is strictly prohibited. New TRAI regulations mandates that the content of the commercial communication must be stringent to the line of business of the PE only.

QUERY & COMPLAINTS
How can I contact my operator in case of any query/ grievances?

Please find the list of email IDs, contact numbers, and Twitter handle of different operators to send your query.

AIRTEL
Email ID: telemarketer.helpline@airtel.com
Twitter Handle: https://twitter.com/airtelindia

VODAFONE IDEA (VILPOWER)
Email ID: support@vilpower.in
Twitter Handle: https://twitter.com/vodaidea news

VIDEOCON (PING CONNECT):
Email ID: dlt.helpdesk@infotelconnect OR customercare@infotelconnect.com
Twitter Handle: https://twitter.com/ConnectBB

JIO
Email ID: jio.ISOMCCSupport@ril.com
Twitter Handle: https://twitter.com/jiocare

PAYMENTS
What are the available payment modes for Principal Entity and Telemarketer registration?

For Principal Entity and Telemarketer registration, the payments are accepted through the following modes:

i. Online mode: Debit Cards, Credit cards, Internet Banking.
ii. Offline mode: Cheque and Demand Draft (DD).

For how long my Telemarketer registration is valid? What is the Telemarketer renewal fee?

Telemarketer registration is renewal after five years and the fee shall be decided later.